Citibank Account Closure without Visiting Branch
Last week when Citibank sent me a mail informing that my Citibank Suvidha Account will be automatically converted to the new Citibanking Account (in which I will have to maintain a monthly net relationship value (NRV) of Rs.2 lakhs, failing which a monthly charge of Rs.500 was applicable), I decided to close my citibank account. I was thinking it would take a lot of effort because of the fact that Citibank has only 2 branches in Bangalore both of which are too too far away from my house. So I decided to call the customer care and ask. And my luck... they said no need to visit the branch, the closure application can be couriered!
This is what I had done for closure of my citibank account:
Made account balance close to zero.
Wrote the closure application (see below for sample letter) and signed it with date.
Destroyed my card and cheque book
Speed posted my application to this address: Citibank N.A., Mail Room, No. 2, Club House Road, Chennai - 600002
Sample closure letter
Thats it! Within 10 days I got a sms - "Your account is closed. ATM card / Cheque book of this account are no longer valid." The next day from this, I also got the proceeds towards my account closure, i.e., a cheque of the amount I had left in my account.
Neat. I liked the way it was done. Most banks ask for explanation on why you want to close and they make the closure procedure difficult. But luckily with citibank I did not face all this. Hope you find this article useful.Category: finance